Business Coach (Austin, Texas)

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_______________________________________The Charfen Institute is looking for a highly driven, intelligent, intuitive problem solver to join our team as a Business Coach.

What is the Charfen Institute?
The Charfen Institute is a leading business education and consulting company whose training and coaching products provide entrepreneurs with the tools and inspiration to exponentially grow their businesses.

We area growing company, appearing on the Inc. 500-5000 list three years running.
But we also like to have fun, and have been named as one of Central Texas’ Best Places to Work for the past three years in a row! (2010, 2011, & 2012)

So what exactly are we looking for?
The Charfen Coach is responsible for building client confidence and improving the business performance of our clients. Our context-based coaching system focuses on client strengths, helping them move their lives and businesses forward. Coaches facilitate our client’s progress by establishing positive beliefs and utilizing our content to build their businesses, primarily through coaching and instruction on live, one-on-one calls, and also by co-creating curriculum and content for our clients.
You will be working from our corporate office in SW Austin, TX

What does a Business Coach do at the Charfen Institute?
The Coach will be responsible for the following while on boarding as a coach:
Complete all content videos and quizzes on material: must test at 90% or better
Complete 4x/week on boarding videos for 30 days: pass quizzes with 90% or better
Memorize and recall 90% of our coaching models
Co-create 90 day goals with mentor coach

Once a Coach is working with clients they will:
Conducting client coaching calls as contracted.
Submit end of day/week client summaries to mentor coach
One on one bi-weekly mentor call
Attend weekly coaching meetings
Establish weekly regular call availability times in Outlook
Set up client on bi-weekly reminder sequence in CRM
Send call follow up email through our CRM immediately after call
Update metrics shee tweekly
Connected empathy: meeting the client where they are, not where you want them to be
Attend your own coaching call
Bi-weekly activity on coaching FB page to engage clients
Attend monthly Group Webinars
Communicate client concerns to mentor coach the day of client call

Am I Qualified?
3-7 years of experience; blend of corporate, real estate experience is a plus
Excellent interpersonal & communication skills
Excellent organizational& time management skills
Ability to recognize friction points in client communication and drive to discover appropriate action items to solve friction points.
The successful candidate will be highly motivated, accountable and flexible, and value variety in his or her daily job

How will I know I’m doing a great job?
Maintain: client fulfillment, satisfaction and retention based on quarterly assessments
Be present on all scheduled client calls
Maintain 75% retention of assigned clients over one year
Measure and be able to demonstrate tangible client success

But wait there’s more!

Casual dress code
Great Company Culture!
Core Values that actually mean something!

It’s exciting stuff. And you can be part of it. If you’re energetic and looking for a new challenge, we want to hear from you. Equal opportunity employer.

Click here to apply online.