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This newly created opportunity will see you develop the sales capability of frontline staff in HCF’s branch network whom are responsible for selling Private Health Insurance, More Protection and travel products. This highly visible role will see you impacting individual growth outcomes and ultimately building on existing momentum to build a sales culture at HCF.
You will work closely with Regional Managers and Branch Managers to ensure key development plans are implemented, sales capability is enhanced and ultimately ongoing sales performance of branches improve. As one of two sales coaches at HCF you will be expected to collaborate with your peer to ensure best practice sales development initiatives are shared throughout the branch network.
You will be expected to spend approximately 80% of your time within branches in Sydney metro, non-metro and interstate.
Specifically, your role will see you:
Establish an ongoing visitation program to branches on a rotational basis within your area of responsibility;
Analyse sales reports and metrics both at the branch and individual level to identify focus areas;
Plan sales strategies to work with the branch manager to identify blockages to sales effectiveness;
Coach and train individuals to improve sales effectiveness;
Establish agreed development plans for individual staff members using the SMART model and establish and maintain a performance scorecard for each staff member within your area of responsibility;
Monitor ongoing performance against development plans, recognise and celebrate successes and top performers; and
Support branch managers in preparing for conversations to manage performance where improvements are not realised
In order to be successful in this role you will need to bring the following skills, experience and attributes:
Previous experience in a training and/or coaching role – specifically working with adults to build skills, transfer knowledge and change behaviours
Prior hands on sales or retention experience
An ability to identify an individual’s strengths and weaknesses through workplace observation to improve sales capability
Creative approach to designing sales tools
Exceptional verbal and written communication skills
A Certificate IV in Training and Assessment whilst not essential will be highly desirable
A tactful approach and sensitivity in providing feedback to influence and motivate staff
Proven ability to be self-motivated, highly organised and work independently
A valid drivers licence
If you do, you’re sure to enjoy and succeed in this position. This is your chance to be part of an exciting time of change and rejuvenation within HCF’s strong branch network and an opportunity to drive improvements and sales success.
Click here to apply online.
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