Career Transition Coach

This listing is no longer available. _______________________________________
Do you have deep experience working with and coaching professionals who have just been notified that their job has been eliminated?  Experience with the complete job search strategy development process?  Working with professionals from the senior executive to the individual contributor?  Market networking connections?

Are you an effective communicator skilled in helping people navigate through major change and the challenges associated with job loss? Is your work availability flexible?  If you answer “yes!” to these questions and you’re not looking for fulltime or a recurring, regular schedule, this may be an ideal opportunity for you.

This Project Consultant role for our Career Management (CM) business covers assignments in and around the Los Angeles County, with a service office located in El Segundo.

Right Management (www.right.com) is the talent and career management expert within ManpowerGroup, the global leader in employment services. Right Management helps clients win in the changing world of work by designing and executing workforce solutions that align talent strategy with business strategy. Our expertise spans talent assessment, leadership development, organizational effectiveness, employee engagement and workforce transition and outplacement.

Right Management has over 30 years of experience in the broadest range of client solutions, large and small. Our firm has earned its reputation as a true pioneer in strategic workforce management for the sustained excellence of our execution, for our responsiveness and for the wisdom of our counsel.

Right Management has a global network of more than 237 service locations in 51 countries worldwide. Today we serve 82% of the Fortune 500 and 50% of the Global 500 companies by helping them to grow talent, reduce costs, accelerate performance and realize their business goals.

We are currently seeking an experienced Career Consultant for a project-based position to cover assignments in the Los Angeles County area, with a service office located in El Segundo.

Position Overview:

This is a project-based position with no guarantee of hours.  This position provides post-employment separation meeting support, group transition workshops and one-on-one coaching services to professionals in career transition in and around El Segundo, Santa Monica, Torrance, North Long Beach, etc. with a service office located in El Segundo.  Delivers guidance to all level of former employee (“candidate”) on preparing to conduct a successful job search.  Conducts group and 1:1 candidate training/coaching on preparing for the job market.  Content includes personal assessment, defining short-and long-term employment options and goals, entrepreneurship, resume development, personal branding, social media, networking, interviewing, negotiating, etc.  Interacts as an effective member of a market delivery team, and the cross functional team, within the local market.

Key Responsibilities:

• Typically provide clear, compelling introduction to Right Management’s outplacement services to separated employees immediately following the employment separation meeting
• Typically meet one-on-one or in a group setting with separated employee(s) to provide the details of the sponsored Right Management outplacement program, provide encouragement, and answer preliminary questions about the outplacement services and how to get started
• Occasionally deliver/facilitate engaging, impactful training including group presentations, career transition workshops; present concepts clearly and concisely; apply adult learning principles to group presentations and appropriately adjust presentations to meet the needs and level of the audience
• Occasionally provide career coaching at all levels, including executives, with the objective of achieving tangible and timely outcomes with former employees
• Occasionally coach former employees in setting job search/transition objectives while developing realistic work plans to achieve results
• Occasionally coach to develop strategic business solutions/search strategies for former employees; apply local market knowledge, business experience, information and analytical perspectives to improve and accelerate former employees’ success
• Document candidate interaction and activity according to company protocols
• Meet/exceed service quality and satisfaction standards/metrics
• Stay current on industry, company, executive, talent changes, updates, trends – through networking groups, publications, etc. – to be a source of accurate market intelligence for candidates
• Participate in continuous improvement processes for all aspects of one’s own outplacement and career management experience

Quality Sales Coach (Boston, MA)

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As part of the Sales Support team, this member will work closely with the Sales Managers, Sales Support Managers, and individual Specialists worldwide. This person will execute and enhance an existing quality program that includes review and reinforcement of core skills impacting business results. For those offices with non-dedicated Sales Support managers, they will facilitate these monthly reviews and provide feedback for improved performance. This person will also collaborate with Sales Support managers to reinforce the consistent execution of agreed upon Customer Engagement and Global Coaching Standards. Given their involvement in the area of quality, they will contribute to other operational improvements to drive efficiencies and productivity.

Responsibilities

• Key driver to execute, enhance, and monitor the quality processes for worldwide Sales Support organization.
• Works with internal contacts to leverage existing tools (e.g. CS audit process; TS & CS recording software) and collaborate on best practices.
• Execute and enhance established quality process and logistics, listen and/or evaluate call notes, scoring, documenting findings on a daily basis. Through observations and quality coaching, consult with manager on individual specialist performance accomplishments, as well as recommendations to address any challenges.
• Ensures compliance to live call monitoring legislation/privacy issues.
• Key contact for specialist related process improvements and suggestions for operational efficiencies.
• Maintain/continually improve specialist competency model.
• Works with Marketing to provide information for enhanced marketing feedback and research.
• Actively involved with sales and quality coaching industry trends.

Minimum Qualifications

• A bachelor’s degree and 7 years of professional work experience (or a master’s degree and 5 years of professional work experience, or a PhD degree) is required.

Additional Qualifications

• Experience developing and/or implementing a quality sales program, implementing continuous process improvement process.
• Sales (Inside Sales, Telesales, or Field Sales) experience.
• Exposure to solution selling concepts and techniques.
• CRM knowledge/system savvy.
• High tech (ideally software industry) experience.
• Strong communication skills; working with all levels (management, staff); ability to coach/mentor others.
• Ability to work across multiple time zones.
• Travel internationally, as needed.

Click here to apply online.

Life Coach (Sandton, Gauteng)

This listing is no longer available. _______________________________________
We are looking for a life coach based in Sandton to form part of the Biotic Health affiliate programme.

We provide:
Internal training and accreditation.
Premises and set up as part of an existing health facility.
Marketing assistance.
Lifestyle interventions, tools, methodologies and support products.
Remuneration is based on a fee sharing incentive structure.

Required:
Relevant degree and coaching accreditation.
Minimum 2 years relevant experience.
Proven marketing experience.
Own vehicle and drivers licence.

Self starter with ability to work independently.
Friendly, vibrant, confident and loves working with and helping people.
Willing to share their unique life story.
Interested in health and believes in evidence based practices.

Click here to apply online.

Consumer Operations Senior Implementation Coach

This listing is no longer available. _______________________________________

Director of Leadership and Organization Development (Denver, CO)

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Description
I. Position Summary:
The Senior Director of Leadership and Organization Development is responsible for partnering with executive leaders, HR and other business leaders to develop and implement solutions that align with key business strategies and enhance organizational performance. This position provides consulting expertise, guidance and support around organizational design, change and development strategies to support service lines and focus on key performance indicators including Patient Loyalty, Physician Engagement, Employee Pride, Fiscal Commitment, and Community Involvement. The position assesses, designs, implements, manages and evaluates organizational development strategies, leadership development programs, coordinates non-clinical training programs and initiatives to improve overall organizational effectiveness and performance.

Qualifications
II. Job Duties:
Major responsibilities will include facilitation and training, internal leadership coaching, oversight of external and internal coaching/consulting, management assessment and development, partnering with Education on front line supervisory development, consultation with leaders on motivational strategies, maximizing team performance and succession planning. Additional responsibilities include:

 Create, design and implement leadership development programs to impact leadership. Ensure quality leadership and staff development offerings through effective needs assessments, course design, qualified/professional instruction, program evaluation, use of current development resource materials, and learning reinforcement strategies and applications.
 Consult with senior and department leadership to identify, diagnose, and support organizational development interventions and solutions in partnership with HR department.

III. Position Requirements:
A. Licensure/Certification/Registration: ICF or related coaching certificate preferred.

B. Education: Master’s degree in Organization Development, Human Resource Development, or related field of equivalent work experience. Doctorate degree in Organizational Development highly preferred.

C. Experience: 7-10 years of progressive leadership experience developing and implementing leadership and organizational development programs in a mid-to-large sized healthcare environment, to include experience in OD improvement cycles and experience designing and implementing learning strategies to support business objectives. Change management and project management experience. Healthcare experience preferred.

D. Knowledge, Skills and Abilities:

• Must have working knowledge of adult learning principles to support strong team coaching and facilitation skills.
• Demonstrated ability to develop, implement, and evaluate programs.
• Requires diplomacy and the ability to problem solve in a team environment.
• Ability to determine training needs and appropriate method for delivery of training, which may include the design and delivery of that training. Must be able to deliver presentations to broad audiences.
• Ability to analyze organizational structures, responsibilities, team work, business or operating procedures and work processes to design efficient methods of accomplishing work.
• Excellent oral and written communication skills.
• Effective computer technology skills with an emphasis on Microsoft Office desktop tools and electronic communications such as e-mail, calendars, etc.

III. Degree of Supervision Required: Involves general guidance and direction by the Chief Operating Officer and Chief Nursing Officer. Employee will be expected to perform most job duties independently and in accordance with established departmental and hospital policies and procedures.

IV. Orientation Period: In coordination with the Chief Executive and Chief Nursing Officers, the Senior Director or Leadership and Organization Development will draft and monitor against a 90-day orientation plan.

Click here to apply online.