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Description
I. Position Summary:
The Senior Director of Leadership and Organization Development is responsible for partnering with executive leaders, HR and other business leaders to develop and implement solutions that align with key business strategies and enhance organizational performance. This position provides consulting expertise, guidance and support around organizational design, change and development strategies to support service lines and focus on key performance indicators including Patient Loyalty, Physician Engagement, Employee Pride, Fiscal Commitment, and Community Involvement. The position assesses, designs, implements, manages and evaluates organizational development strategies, leadership development programs, coordinates non-clinical training programs and initiatives to improve overall organizational effectiveness and performance.
Qualifications
II. Job Duties:
Major responsibilities will include facilitation and training, internal leadership coaching, oversight of external and internal coaching/consulting, management assessment and development, partnering with Education on front line supervisory development, consultation with leaders on motivational strategies, maximizing team performance and succession planning. Additional responsibilities include:
Create, design and implement leadership development programs to impact leadership. Ensure quality leadership and staff development offerings through effective needs assessments, course design, qualified/professional instruction, program evaluation, use of current development resource materials, and learning reinforcement strategies and applications.
Consult with senior and department leadership to identify, diagnose, and support organizational development interventions and solutions in partnership with HR department.
III. Position Requirements:
A. Licensure/Certification/Registration: ICF or related coaching certificate preferred.
B. Education: Master’s degree in Organization Development, Human Resource Development, or related field of equivalent work experience. Doctorate degree in Organizational Development highly preferred.
C. Experience: 7-10 years of progressive leadership experience developing and implementing leadership and organizational development programs in a mid-to-large sized healthcare environment, to include experience in OD improvement cycles and experience designing and implementing learning strategies to support business objectives. Change management and project management experience. Healthcare experience preferred.
D. Knowledge, Skills and Abilities:
• Must have working knowledge of adult learning principles to support strong team coaching and facilitation skills.
• Demonstrated ability to develop, implement, and evaluate programs.
• Requires diplomacy and the ability to problem solve in a team environment.
• Ability to determine training needs and appropriate method for delivery of training, which may include the design and delivery of that training. Must be able to deliver presentations to broad audiences.
• Ability to analyze organizational structures, responsibilities, team work, business or operating procedures and work processes to design efficient methods of accomplishing work.
• Excellent oral and written communication skills.
• Effective computer technology skills with an emphasis on Microsoft Office desktop tools and electronic communications such as e-mail, calendars, etc.
III. Degree of Supervision Required: Involves general guidance and direction by the Chief Operating Officer and Chief Nursing Officer. Employee will be expected to perform most job duties independently and in accordance with established departmental and hospital policies and procedures.
IV. Orientation Period: In coordination with the Chief Executive and Chief Nursing Officers, the Senior Director or Leadership and Organization Development will draft and monitor against a 90-day orientation plan.
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