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_______________________________________Role Description
You will be part of the Learning & Development Function responsible for maximizing sales performance. You will be responsible for driving the implementation of our ‘Coaching for Performance’ program which aims to build a strong coaching culture and capability across our sales management group. To be successful in this role, you will need to demonstrate:
- a strong business and sales acumen,
- an exceptional ability to coach ‘coaches’
- the leadership to challenge mindsets and drive real change.
Responsibilities
- Drive the implementation of ServiceSource ‘Coaching for Performance’ program from CNA, through adoption to certification of individuals and teams.
- Support the development of coaching skills across the sales manager group through observation, delivering real time feedback and coach the coach sessions.
- Schedule 1:1, team and peer group coaching sessions across all management tiers to drive best practice sales and leadership behaviors.
- Training and certify others to deliver sales territory reviews, skills coaching and development coaching conversations with direct reports and peers.
- Lead high impact coaching skills training workshops and group coaching sessions.
- Partner with learning and development team to build coaching collateral and tool-kits
- Partner with Local Sales Center Head to drive a clear coaching focus on addressing current business and organizational issues.
Key Skills:
- Analytical thinker: the ability to map individuals, operational processes and identify critical factors for success
- Project Management skills: planning and organizing skills with ability to execute multiple projects in a dynamic environment
- Change management skills: Manage resistance efficiently, engage and motivate others towards change
- Influencing skills: ability to set a positive energy & atmosphere, and motivate others to continuously improve performance and results
- Coaching theory and practice: Business, Executive and Performance coaching
- Drive for results: ability to connect actions and deliverables to sales results.
- Performance improvement mindset: demonstrate acumen in factors that enable or inhibit employee performance and how coaching fits into performance improvement and results.
Qualifications
- Bachelor’s Degree Required; Master’s Degree preferred.
- Minimum 5+ years related experience
- Demonstrated track record in in a dynamic sales environment.
- Recognized coaching qualification and experience
About ServiceSource
ServiceSource® International, Inc. (NASDAQ: SREV) is the global leader in cloud-based recurring revenue management solutions. The company helps customers drive growth and build long-standing relationships across the customer lifecycle with the industry’s most comprehensive data management, analytics, automation and services capabilities. Through Renew OnDemand™, Scout® and proven services, ServiceSource delivers higher subscription, maintenance and support revenue as well as improved customer retention and increased business predictability.
With over a decade of experience focused exclusively on growing recurring revenue, our products and services are based on proven best practices and global benchmarks. Like a funded start up, our continued growth in our service business allows us to aggressively invest our software product.
Headquartered in the Cloud Corridor of San Francisco, ServiceSource manages more than $14.5 billion in recurring revenue for the world’s largest and most respected technology and B2B companies. Check our customers. ServiceSource renews a customer contract every 47 seconds through engagements in more than 150 countries and 40 languages.
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