Career Coach

We are looking for a Career Coach, at senior manager grade, on a part-time basis for 3 days a week.  This role reports directly to the Resource Management Operations Director.  This is an exciting opportunity to be part of a team delivering strategic support to our people and to help us retain our position as one of the market leading employers in the private sector.

The Careers Service environment is fast paced, with a high volume of coaching sessions, mock interviews and CV reviews being undertaken at all grades. This role will suit a resilient individual who thrives in this type of structured and challenging environment, and passionate about making a difference to our people and their careers.

The PwC Careers Service is a team of professional career coaches who provide confidential and impartial careers support and coaching to individuals of all grades across the Firm. The team provides a range of services and support whether individuals are at a crossroads and considering new options, or thinking about future promotion, maximising their role  or transitioning into a new role.  It also provides developmental support, helping individuals to overcome blocks or barriers that may be impacting on career progression.

The team sits within the Firm’s Resource Management practice and is well networked across the business, with access to a wide knowledge base of opportunities and understanding of business drivers and challenges.  This is vital to making sure they are best placed to coach/guide individuals and refer them to the most appropriate point of contact within each area of the business.

• Provide confidential and impartial careers support and coaching to staff of all grades from Associate to Director
• Help people to explore, pursue and attain their career goals while empowering them to take personal responsibility for managing their own careers
• Contribute to building a sustainable and credible Careers Service reputation, being seen as approachable, trustworthy and sensitive to the needs of the business and our people, while helping to evolve the service in a changing environment
• Facilitate career workshops in response to specific requests, or to meet business demands
• Build and maintain relationships with key business stakeholders across the Firm. It will be imperative to acquire business insights / knowledge / challenges to enable us to support them in different ways.
• Identify & share with business stakeholders, key issues & trends that are drawn from coaching sessions and work collaboratively with colleagues to create solutions and actions to address these.
• Proactively identify opportunities to market the Careers Service internally, to make sure it delivers benefits to the firm and our people
• Adhere to our service level agreements to ensure coaching is delivered in a timely manner and continually strive to improve our service to our clients and business
• Develop intelligence on a ‘one firm’ basis about growth/non growth areas of demand and react to them appropriately
• Be professionally active and involved in relevant activities internally and externally concerned with careers, coaching, mobility and employability
• Demonstrate an understanding of diversity, equal opportunity matters and other legislation, and the impact of this on the Careers Service, making appropriate connections and/or proposing changes to the Operations Manager
• Contribute to the Careers Service by undertaking challenging additional roles and projects aligned to the vision as it evolves