Sales Coach

This listing is no longer available. _______________________________________This position reports to the Senior Manager.

Main challenges

• Provide specialized, strategic coaching for Mortgage Development Managers (MDM).
• Assist the sales managers in increasing competency in different aspects, in order to attain expected sales targets and maintain a satisfactory level of quality.
• Promote the MDM function within the organization and play an active role in creating programs and work methods to encourage the development and upgrading of skills.

Specifically, you will :

• Provide specialized, strategic coaching in all aspects of mortgage loans and related products to MDMs.
• Help managers and MDMs identify sales activities and tactics that could help them reach their sales objectives and meet client’s needs.
• Provide technical assistance in carrying out mortgage-related transactions and help structure unusual or more complex transactions.
• Ensure the implementation of new procedures (e.g., insurance, identification, indexation and compliance).
• Assist MDMs in devising customized sales approaches to meet client’s needs.
• Develop MDM skills for the use of different tools relative to mortgages.
• Transmit further relevant information to managers to help them support their decision regarding performance evaluation and personal development plans.
• Assist managers evaluate the profile and competency level of candidates they meet with during the staffing process, and make recommendations for personalized development plans to be used to facilitate the integration of selected candidates.

Qualifications

• Completed Bachelor’s degree in a related field and five years of relevant experience or completed Master’s degree in a related field and three years of relevant experience or PUB 1st cycle and 7 years pertinent experience
• Experience as a Mortgage Development Managers (MDM) or equivalent experience in credit
• Experience in sales and customer service
• Experience in coaching
• Good knowledge of mortgage products
• Good knowledge of the credit norms, an asset
• Command of Microsoft Office
• Bilingualism both spoken and written (English and French), an asset

Equal opportunity employment is an integral part of the Bank’s values and commitments.

The Bank offers competitive incentive compensation, along with excellent benefits and continuing education programs.

Only candidates under consideration will be contacted.

Click here to apply online.